Sales Staff and Management

I do most of my own maintenance on all my vehicles.  However, when I run into something I can't do on my own, I trust the experts at Nelson.  They've been 100% successful at solving complicated electrical issues on my F-150 at a fair price.  - Chris R.  6/26/21

Nelson Auto listened to our automotive needs and was very patient and helpful in making our buying decision.  I would recommend Nelson Auto to a friend.  - Jody  6/1/21.

Was a little apprehensive about buying a vehicle during this pandemic but everyone was very respectful and professional. It was an easy buying experience. Thanks for a pleasant purchase.  12/10/20

 I''ve been buying and having my vehicles serviced at Nelson''s for many years, always pleased with their service. From the sales people to the mechanics they are all professional and take care of me and my vehicles like I was a member of their family.  Karla J 12/3/20

Great Customer Satisfaction

by Larry Ripplinger from Dalton, MN | June 1, 2013

With the Great Customer Focus that Nelson Ford has, theres NO other place I would rather do business with. The Sales Staff is Number One in my book. Darrin, my Sales Rep is top knotch and Focused on doing what he can to make sure that the Customer Experience is what it should be. The Finance Department is Excellent as well as the Sevice Dept. If something isn't right the Service Department has always made sure that the Customer is taken care of. That has been my experience with them. I have had several Company Vehicles Serviced at Nelson Ford as well as have puchaced 4 cars from them over the years. There is something to be said for a returning customer. There are alot of options out there these days and theres a reason why I keep coming back to Nelson Ford. They Are Focused on the Customer and treating them the way it should be. Its been my experience that theres no other place I would rather go than to Nelson Ford.

Helpful, Friendly Service

by Erika from Pine River, MN | May 27, 2013

Darren Herman and the team at Nelson Auto were kind, honest, helpful, and a joy to work with. The 2 hour drive was worth it and we will definitely return, and refer others. Thank you Darren, and thank you to the finance team for all of the help!!

Great experience

by Travis S from Olivia, MN | March 6, 2013

Nelson Auto Center was amazing from the beginning of my dealings with them to the end. The customer service was top notch and I got exactly the vehicle I wanted at a price I couldn't find anywhere else. Thank you Darren Herman and Ayla Biggerstaff!

"Thank you Darren for your help in purchasing the King Ranch. You did an excellent job showing us all the features so we were comfortable with our truck. We enjoyed the entire process and appreciate all the time you invested in us."
Ben and Brenda, December 13, 2012

"100% Darren was great, love the edge!!!"

 Thank you, 

 Alayna Skibness, November 30, 2012

Dave Johnson is an excellent sales person to work with.  Michelle J.  2/26/21

We have been looking at AWD SUV's and have found that the Ford Edge is a nice fit for us. It is a nice mid size, not to big but it has a lot of room inside. Dave Johnson, the salesman at Nelson Ford was very helpful in finding a Edge with the options that we wanted. Dave was also very helpful in finding all of the rebates and discounts that we could get on our purchase. Dave and the staff at Nelson Ford have made this a very good buying experience.  Mike R.  12/1/20

Had an amazing experience at Nelson Auto Center from start to finish with my recent vehicle purchase. Chad Swenson found the perfect SUV for me and took extra time to make sure I knew all the neat features my new ride offers. Thanks for the great customer care - it is so appreciated!!  MG 3/24/21

Great experience buying my 2014 Ford F-150 from Chad at Nelson Ford.  Will get my next Ford there also.  Anthony C.  4/3/21

The salesperson Chad Swenson was very easy to get along with.  He was not high pressure at all.  The man who did the paperwork was very good to explain everything and asked if I had any questions.  - Gary O.  7/25/20

I have purchased several vehicles from Nelson Auto and always deal with Mark Morris.  He is the best sales representative I have dealt with in the 65 years since I purchased my first automobile. - Edward T.  6/6/21

The entire buying process was great. Mark Morris and Tom were very comfortable to deal with and went the extra mile to make sure everything was satisfactory.  Duane P. 2/24/21

Made buying a car very easy!!! Mark Morris was so easy to work with! I'd definitely buy my next vehicle from Nelson!! We got exactly what we wanted!!  Tanya 12/11/20

I had Mark Morris as a salesman and he was pleasant and knew what he was doing.  I liked him because he didn't put on some big show or pressure like some salesmen.  I developed trust in him fairly fast.  He is the type of salesman I like!  He was excellent!  - Marlow J.  8/7/20

Great customer service , outstanding Jeep deal. Jim and Talyor very supportive and patient to work with in the lease closure. I would highly recommend a visit to the Nelson Auto Center when in the market for a new vehicle. My wife and I were happy campers when we drove out of the dealership lot.  Paul & Deb S.  8/15/21

Overall great experience.  Jim Boid was a pleasure to work with.  Brett B.  7/22/21

First purchase of a vehicle from Nelson Auto Center, Fergus Falls, MN.. I worked with sales consultant James Boid.  Very helpful in the purchase of the vehicle and a week later we went back and Mr. Boid helped us out with the question we had about the vehicle.  Good service.  Judy F.  4/2/21

Jim Boid sold me a new F150 and everything was smooth. Very easy buying experience.  I would recommend Jim to anyone looking to buy a vehicle.  Mike  11/16/20

Jim Boid and the team at Nelson Auto did a fine job setting up a fair deal for the vehicle we were looking for.  Michael H  11/9/20

We found just the vehicle we were looking for. Jim Boid did a great job setting up a fair deal. The entire buying process went very smooth.  Mike  11/3/20

Responsive, accommodating and fair. Just bought a slightly used RAM 1500, and you cannot beat these prices. They were also able to put on a hitch/towing package same day as the test drive, then delivered it to my home 2.5 hours away for FREE the following day. The deals and efficient coordination has my praise and business, and I'll definitely be referring friends and family in the future. - Kevin M.  8/25/21

I came looking to buy a used car but Candy gave valid reasons to buy a brand new one after mine was totaled in a car accident and because I travel a lot for my job. Thank you Candy, you were great!!!! I will be telling everyone I know that is looking for a car to go to Candy at Nelson Auto Center because she is the best sales consultant I have ever dealt with when buying a car. I am so very glad I got to meet her she is friendly, down to earth and knows what she is doing! I am on my 3rd brand new GMC Terrain because of Candy and loving it!!!! She was professional and introduced me to everyone in the departments, I have never had that kind of experience before when buying a vehicle. Candy will be my go to person for the whole family when buying vehicles!?? Thank you once again Candy!!!  Michelle B 11/30/20

I was introduced to everyone by Candy and she was so incredibly friendly and down to earth and I will definitely be getting in touch with her again when I'm ready to trade my new car in for a different one again. Candy has been the best sales consultant I've ever dealt with when buying a car. She will be my go to person in the future!!   Michelle B  12/2/20

Candice Olson was great. It was so nice to go to a dealership where you can relate to everyone and have a real conversation. We met the owner who was down to earth and took the time to talk to us. Even though it was a 4hr drive we would buy from them again with out hesitation. Thank you Candy. Trenten and Keri Bailey 11/27/20

I worked with Candy.  She is super nice and was easy to work with.  Very flexible time-wise and made the process quick and simple for me.  Will definitely recommend. - Holly

The experience I got at Nelson Ram was far above any other dealership I got before from the moment I walked in the door they were making sure I was taken care of, Sale of the vehicle was not being pushed on me at all they made sure I got what I wanted. Candy salesperson came in on her day off to make my schedule work. - Huso

Have purchased two cars from Nelson Ford and dealt with Brian Q, on both a both occasions. Found Brian to be honest, caring and willing to help me make the best decision with my vehicle purchases. Most importantly I felt confident when leaving Nelson ford that I'd made the right decision in my purchase! In addition Brian has followed up with calls about my purchase and very helpful with any questions I've had regarding my vehicles. Thank you Brian for giving me the feeling that I was dealing with a family friend!  -Tom S. 9/6/21

It was great.  Sales Manager Taylor and salesman Brian were so personable and fantastic to work with.  Everyone was friendly and very helpful.  -  Jannette G.  7/30/21

Brian found me the vehicle I was looking for and was extremely helpful and pleasant to work with.

Brian Quernemoen did a great job in finding the vehicle that I wanted. Brian was personable, trustworthy and helpful in showing me the new features of the vehicle.  Don  11/15/20

They located me a pickup were the other dealers said they were not going to.  - Richard H.  8/27/20

Worked to get the vehicle I wanted and the purchase settlement went smoothly.  - Gary S.  8/26/20

Brian Quernemoen did a great job attending to all of my needs and anwering all of my questions.  - Timothy B.  8/22/20

Purchased a new pickup.  Brian was very helpful and we were very comfortable working with him.  All the employees were very cordial and friendly.  We will definitely do business with Nelson's again.  Thank you.  - Bev.  8/4/20

Very nice salesman Mark Johnson.  Frances W.  12/1/20

We are excited at Nelson Auto Center in Fergus Falls welcome Joe Docimo to our sales team.  A longtime resident of Fargo, and a fixture in the downtown restaurant community at both the Silver Moon Supper Club and Mezzaluna, Joe has recently moved back to his home in Fergus Falls, Minnesota.  While in Florida, Joe was the Beverage Manager of Testa's Palm Beach, and Maitre d' at renowned Cafe Chardonnay in Palm Beach Gardens.  He is constantly asked why he would trade in Palm Beach for Fergus Falls, and always answers the same. "Living in the community of Fergus Falls and being around all my friends here is absolutely worth more to me than a sunny climate."  Joe looks forward to reconnecting with his Fargo friends, hopefully over a nice bottle of wine, and would love to help them find a great car!

Fleet Fax: 218-998-8813

Fleet Fax: 218-998-8813

Fleet fax:  218-998-8813

ABRA Auto Body & Glass is now conveniently located in the same building as the Nelson Auto Dealership at 2228 College Way.

I brought my pickup in to drop off for an appointment the next day.  A couple hours later, Troy called and said come get your truck.  Excellent service and friendly staff in the service department.  - Tony L.  8/6/21

Our truck needed major diesel repair work when we broke down while traveling through your area.  Chris got a mechanic to come in early and begin diagnosing the repair of our truck.  5 STARS!  - Chris S.  8/20/21

Chris went above and beyond.  - Jill B.  8/1/20

Chris was excellent.  I was a bit late due to detours.  He understood and got me right in.  Out in less than a hour.  - Douglas B.  7/31/20

Brought vehicle in for another service.  My Service Advisor, Chris, always goes the extra mile when I bring my Jeep or Ram truck into Nelson Dealership.  He works hard in making sure my vehicles are maintained and always displays a good attitude.  Very professional in everything he does. - Jeff

Joe Anderson, thank you for your extreme patience with my running boards. No more grinding and squeaking!! Nick Waskosky, your expertise and knowledge in Accessories is top notch. Thank you for helping me out!  Amy G  11/10/20

Nelson Ford is excellent in Sales and Service. Service Manager, Joe, is the best! Wouldn't take our vehicles anywhere else for service.  - Wade

Very courteous and friendly staff, willing to go the extra mile to make sure I was happy and comfortable with everything.  Love this place!!!  Will always tell friends, family and strangers how great everyone is there! -  Michelle B.  8/28/21

My wife and I are from Ohio, when we got a punctured 22" tire on my 2018 Sierra Denali pickup on a Saturday morning.  Nick did an outstanding job of solving my situation on obtaining my new 22" tire plus rim, while still getting it replaced on Saturday!  My wife and I both found the entire staff at Nelson's very freindly and helpful!  - Doug F. - 7/13/21

Nick was amazing! Great product knowledge and personalized service.  Steve H  11/28/20

Joe Anderson, thank you for your extreme patience with my running boards. No more grinding and squeaking!! Nick Waskosky, your expertise and knowledge in Accessories is top notch. Thank you for helping me out!  Amy G  11/10/20