Click on one of the people below to find out more information.

Sales

Brent & Laurel Nelson
Owner / General Manager
218-998-8878

A+ Customer Service

Outstanding customer service! They were very easy to deal with. We traveled some distance and it was very worth our time. Will look at purchasing here again.  Lynne B.  8/18/21


20 years satisfied history

Our goal was to shop for a new convertible at a nearby dealership that would provide convenient sales and service. We've had good experiences with Nelson's for 20 years and Nelson's checks all the boxes including our choice of Ford Mustang convertible. - Craig & Reba. 8/7/21



I do most of my own maintenance on all my vehicles.  However, when I run into something I can't do on my own, I trust the experts at Nelson.  They've been 100% successful at solving complicated electrical issues on my F-150 at a fair price.  - Chris R.  6/26/21

Nelson Auto listened to our automotive needs and was very patient and helpful in making our buying decision.  I would recommend Nelson Auto to a friend.  - Jody  6/1/21.

Was a little apprehensive about buying a vehicle during this pandemic but everyone was very respectful and professional. It was an easy buying experience. Thanks for a pleasant purchase.  12/10/20

 I''ve been buying and having my vehicles serviced at Nelson''s for many years, always pleased with their service. From the sales people to the mechanics they are all professional and take care of me and my vehicles like I was a member of their family.  Karla J 12/3/20



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Darren Herman
Sales Manager
218-998-8826

5.0 out of 5.0  Unexpected!!!

by from Argusville, ND |

The title says it all. I didn't expect to actually buy when I came in, but Darren Herman made this one of most enjoyable buying experiences I have had. Talk about no pressure, fairly priced, and customer service at the dealership I would say second to none. This is my first experience with Nelson Ford, but it will definitely not be my last. Thank you for the top notch service


5.0 out of 5.0

More than happy with Nelson

by from L'Anse, Mi |

I normally don't bother writing reviews online, but the great experience I had buying a vehicle from Nelson this weekend compelled me to send them a big thank you via review! My salesman Darren and his associates were more than professional, honoring an incorrect price that was advertised online. He then arranged for delivery of the vehicle four hours away for a very reasonable fee, cutting my travel time from 16 hrs to a much more comfortable 8. Upon seeing the vehicle for the first time (bought sight unseen except for pix), it was truly better than I could have hoped. A great vehicle, a great price, and great customer service are reasons I would recommend Nelson to anyone! Truly what all dealers should strive to be...



5.0 out of 5.0 Great experience with a long distance transaction

by from Philadelphia, PA |

I was looking for a raptor truck which is hard to find nationwide. Somehow I called Nelson Auto thousands miles away. I was not sure how this remote transaction could be done smoothly. Surprisingly, Darren ordered the truck for me and it arrived on time even though raptor is the least predicable in production timing! The whole purchasing experience with Darren thousand miles away was like working with a local dealer and I was treated very professionally and nicely! I was glad to give him another business by ordering a truck for my wife. However, due to Ford's backlog, my order could not be fulfilled timely. Darren kept me informed of the process and finally apologized that Ford was not able to fulfill my order. That was totally fine and it was not under his control. I highly recommend this dealership and Darren is a great sales professional! I definitely want to do business with them again!!! Great job guys!


Excellent Service on my F350

by from Pelican Rapids,MN |

I purchased a new F350 a few weeks ago and they made it simple for me did not take much time at all and gave me a good deal on my trade in. I would refer friends or any others to them, Darren Herman was my salesman and he made my buy very easy showed me everything I needed to know about the truck and was very courteous. Thank you for making the buy easy.


Thank you Nelson's

by from Fargo, ND |

We were referred to Nelson's from some friends of our who recently purchased a vehicle at Nelson's. We worked with Mark Morris and Darren Herman on the purchase of 2011 Buick Enclave. We were able to get the vehicle we were looking for and they made the process very easy and enjoyable.


5.0
out of 5.0
Great experience , great car

by from Fergus Falls, MN |

We went in because we bought our last car at Nelson and we were happy with the salesman and the service department. We were looking for a used car but didn't see anything we liked so Darren showed us the new cars. We told him our "must haves" and he found a car that met all our needs. The car had just been delivered the evening before and wasn't even on the lot yet. Nevertheless Darren brought the car around and we loved it. We worked out the deal and told Darren that we would pick it up the next day. Darren and the finance person had the paperwork ready when we went in and Darren went through the car with us explaining all the features. An excellent experience!!


Great Customer Satisfaction

by from Dalton, MN |

With the Great Customer Focus that Nelson Ford has, theres NO other place I would rather do business with. The Sales Staff is Number One in my book. Darrin, my Sales Rep is top knotch and Focused on doing what he can to make sure that the Customer Experience is what it should be. The Finance Department is Excellent as well as the Sevice Dept. If something isn't right the Service Department has always made sure that the Customer is taken care of. That has been my experience with them. I have had several Company Vehicles Serviced at Nelson Ford as well as have puchaced 4 cars from them over the years. There is something to be said for a returning customer. There are alot of options out there these days and theres a reason why I keep coming back to Nelson Ford. They Are Focused on the Customer and treating them the way it should be. Its been my experience that theres no other place I would rather go than to Nelson Ford.


Helpful, Friendly Service

by from Pine River, MN |

Darren Herman and the team at Nelson Auto were kind, honest, helpful, and a joy to work with. The 2 hour drive was worth it and we will definitely return, and refer others. Thank you Darren, and thank you to the finance team for all of the help!!


Great experience

by from Olivia, MN |

Nelson Auto Center was amazing from the beginning of my dealings with them to the end. The customer service was top notch and I got exactly the vehicle I wanted at a price I couldn't find anywhere else. Thank you Darren Herman and Ayla Biggerstaff!


"Thank you Darren for your help in purchasing the King Ranch. You did an excellent job showing us all the features so we were comfortable with our truck. We enjoyed the entire process and appreciate all the time you invested in us."
Ben and Brenda, December 13, 2012

"100% Darren was great, love the edge!!!"

 Thank you, 

 Alayna Skibness, November 30, 2012

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Scott Tietz
HR Manager
218-998-8879


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Taylor Haggstrom
Sales Manager
218-998-8860

Mark Johnson and Taylor Haggstrom made our buying experience greatly. They made the process flow very quickly and explained everything fully. If I'm every in the market for another vehicle in the future, I will definitely look at Nelson Auto Sales in Fergus Falls first!  Joyce D. - 1/16/22

It was great.  Sales Manager Taylor and salesman Brian were so personable and fantastic to work with.  Everyone was friendly and very helpful.  -  Jannette G.  7/30/21

This was the best experience I have ever had in purchasing a vehicle. All the employees I dealt with were pleasant and courteous. Travis (sales) and Taylor (finance) were exceptional. I will recommend Nelson Auto to my friends and I surly will be back when I need to purchase another vehicle. If you are looking for a vehicle go to Nelson Auto. - Rick

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Alex Lais
Finance Manager
218-998-8878


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Travis Hopkins
Sales Consultant
218-998-8824

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Trevor Funkhouser
Sales Consultant
218-998-8837

Trevor at Nelson Ford was easy to work with and made the process from test drive to purchase of the Acadia smooth and efficient. He was friendly, professional and helpful. There was no pressure; he listened and took time to answer questions. Thank you.  Brian J. - 4/4/22


We picked up our new Ford 350 truck yesterday and are super happy with it. The color is exquisite. Trevor was very professional and we would highly recommend him for your next purchase.  Galen S. - 2/1/22


This is our third Ford Explorer we purchased from Trevor at Nelson Ford. Also we have purchased several pick-ups as well through him at Ford. Always a good deal, good service. Very friendly, pleasant people to work with.  Faye. - 1/31/22


This was the most pleasant buying experience that I have ever had in over 30 years of buying cars. Trevor is by far one of the best salesman ever… he listened and understood what I wanted. The entire company went out of there way to ensure I was the most important customer… it was AWESOME! I will recommend Nelson Ford to anyone. I was extremely happy and would travel any distance to do business with them again! If you are looking for a vehicle new, used or unknown… Call Nelson Auto Group in Fergus Falls MN. They will get it done.  Michael H.  - 12/29/21



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James Boid
Sales Consultant
218-998-8863

Nelson Auto Center did fantastic with my purchase. Jim Boid needs a special shout out for the time he took to insure everything was correct. Great Dealership to do business with!! Thank you!! - Dan T 4/27/22

James Boid was our sales associate and he made us feel right at home. He met us at the door like we had been friends for ages! He was very personable. Margie spoke with me on the phone and in person too. She also made us feel very welcome. One thing that some places have lost these days is the personal touch. People are spending a large amount of money on vehicles, and they want to "feel" like they are getting a good deal. Nelson Auto did that. We commend them for doing that. Please do not change the way you do business and become corporate in nature. Stay personable because we do need it, especially these days.  LaVonne. - 3/14/22

"Thank You" Jim Boid, and the Nelson Ford staff. This is our 4th Explorer purchase, and it was the best auto buying experience ever!! No pressure sales and the staff are very qualified, genuine, and helpful. We couldn't be happier with our new 2022 Ford Explorer ST . Nelson Ford of Fergus Falls, MN comes highly recommended!  Bob & Cindy D. - 2/2/22



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Aaron Mikkelson
Sales Consultant
218-998-8878


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Chad Swenson
Sales Consultant
218-998-8835

Enjoyed dealing with Chad on a new vehicle!  Would definitely go back to Nelson Ford again and will recommend to family and friends.  Everyone was very nice and friendly.  Dorothy O.  5/13/22


Fast, wonderful car buying experience.  Chad was very knowledgeagle, even called us on our way in to tell us he had another car for us to look at.  Randy.  5/5/22


Thanks to the Team at Nelson Ford. My wife and I were kept informed and felt like or needs and wants were well taken care of. We have purchased several new vehicles from this team over the years, there friendly attitude and willingness to help keep us coming back!   Charles W. -  4/12/22


Chad Swenson was very helpful and made the new leasing agreement a pleasant experience. We would highly recommend Chad Swenson @ Nelson Auto Center for your next vehicle purchase or lease.  Terry.  - 12/30/21




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Carlos Abarca
Sales Consultant
218-998-8826


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Candy Olson
Sales Consultant
218-998-8878

Candy Olson was a real pleasure to work with. The vehicle we were purchasing was in transit and she kept us posted on its status. Once the vehicle came in she went above and beyond to get us the van. We were unable to make the two hour trip right away because of schedule conflicts so she arranged to have the van delivered to us. The driver went over all the papers we needed to sign and the sale was completed with 100% satisfaction on our part. We would recommend Nelsons and Candy to all or our friends anytime!  Renee T. - 4/11/22


I drove down from the Fargo Moorhead area and drove 4 trucks before purchasing a Ford F-150. Candy was excellent to work with and was very informative and accommodating. I will be recommending Nelson to my friends and associates when they are in need of a quality dealership experience.  Steve O. - 3/28/22


Candy went above and beyond to let us know that they had gotten in a used Ford Explorer. It was everything that we wanted in a vehicle. When I was going to the cities to look at a couple vehicles I got a text saying that they just got this Ford as a trade. I didn't like the Fords I looked at there. On my way back I stopped to look at the vehicle and pretty much bought it on the spot. Didn't have to haggle and the staff there weren't pushy. Thanks much! Ramon C. - 2/7/22


Candy Olson was quick to help me with all my questions and she definitely went above and beyond in making me decide on a vehicle. I tried others and the one I got is just wonderful because of Candy's awesome help in my search for the perfect fit. Thank you Candy!!  Michelle B. - 1/29/22



Responsive, accommodating and fair. Just bought a slightly used RAM 1500, and you cannot beat these prices. They were also able to put on a hitch/towing package same day as the test drive, then delivered it to my home 2.5 hours away for FREE the following day. The deals and efficient coordination has my praise and business, and I'll definitely be referring friends and family in the future. - Kevin M.  8/25/21


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Brian Quernemoen
Sales Consultant
218-998-8823

Brian Quernemoen and the business, accessories staff all did an amazing job! My buying experience was top notch! I would recommend Nelson Auto to anyone looking for a great car buying experience!  Randy J. - 4/11/22

Nelson Ford was an easy choice to make. There selection of vehicles was above and beyond other places I looked. They were easy to work with and gave me what I wanted for my vehicle. I would go there again. Bill P.  - 1/1/22

Have purchased two cars from Nelson Ford and dealt with Brian Q, on both a both occasions. Found Brian to be honest, caring and willing to help me make the best decision with my vehicle purchases. Most importantly I felt confident when leaving Nelson ford that I'd made the right decision in my purchase! In addition Brian has followed up with calls about my purchase and very helpful with any questions I've had regarding my vehicles. Thank you Brian for giving me the feeling that I was dealing with a family friend!  -Tom S. 9/6/21

Very efficient and easy to work with. Took care of us as a whole.  Todd B.  8/18/21



It was great.  Sales Manager Taylor and salesman Brian were so personable and fantastic to work with.  Everyone was friendly and very helpful.  -  Jannette G.  7/30/21

Brian found me the vehicle I was looking for and was extremely helpful and pleasant to work with.

 


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Mark Johnson
Sales Consultant
218-998-8822

We had contacted Nelson through their online app and they contacted us back immediately for a purchase of a GMC Denali pick up. They were fantastic. The numbers they pitched us were fair and they even drove it out to our home which was 4 hours away. The secretary took care of ll the titling and licenses for MN to ND. Couldn't ask for better service.  Shelia. - 4/12/22



Great place to buy a vehicle. We worked with Mark, we let him know what vehicle we were looking for. He did the leg work and called us as soon as one was available. Pricing was straight forward both for the new vehicle and for our trade-in. We will definitely be going back when it's time to purchase another vehicle!  Amy.  4/24/22


Mark Johnson and the whole Nelson crew made my purchase a great experience! My Second vehicle from there. They do not have an east job… ( us buyers are not that easy to work with at times) I'll be back!!  Colleen - 4/7/22


Mark T. Johnson and the rest of the staff at Nelson GMC are courteous, efficient and professional. The whole process of purchasing a new vehicle was painless.  Lyle A. - 3/29/22


Salesman(Mark Johnson) was great at knowing what I was looking for and showing me vehicles that met my expectations. Sale and follow up was very smooth and easy. - Rick W.  3/30/22


I had a great experience with Mark T. Johnson with the purchase of my New Ford Explorer Timberline Edition. Mark was professional, courteous and knowledgeable and helped make the process a low stress buying experience.  Chris D. - 3/19/22


Mark Johnson and Taylor Haggstrom made our buying experience greatly. They made the process flow very quickly and explained everything fully. If I'm every in the market for another vehicle in the future, I will definitely look at Nelson Auto Sales in Fergus Falls first! Joyce D. - 1/16/22



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Joe Docimo
Sales Consultant
218-998-8820

Joe D is fantastic.  We had an issue with the antenna base no the truck we bought.... they stepped up and are making it right for us.  Nice work!  R. Hale 5/2/22

Our experience with Joe at Nelson GMC was terrific. We got exactly what we were looking for and in a timely manner. Joe kept great contact with us throughout the transit of our vehicle. He also went over the new vehicle very thoroughly. Would definitely recommend this dealership.  Cathy  4/30/22


Excellent care from start to finish. Everything explained. Everything done in a timely fashion. No high pressure on options Adjusted plan to fit our needs.  Steve  4/30/22


Very good staff, Joe was great!  R. Ruter 4/5/22


The buying process was very easy. No pressure and great customer service. I ordered my truck and was expecting a 10 week or more wait for assembly. I was happily surprised that after 7 weeks my truck arrived.  John. - 1/10/22


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Business Development

Margie Gettel
Business Development Manager
218-998-8829


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Fleet

Melissa Larson
Commercial & Government Fleet Manager
218-998-8865

Fleet Fax: 218-998-8813


Melissa was very easy to work with, very good knowledge of the trucks.  - Daniel M.  8/15/20

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Jessica Patelski
Fleet Sales
218-998-8827

Fleet Fax: 218-998-8813

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Kailey Glebe
Fleet Assistant
218-998-8864

Fleet fax:  218-998-8813

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Kelsie Schleeter
Fleet Assistant
218-998-8840


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Detail

Teylor Wolfe
Detail Manager
218-998-8842


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Wendy Gail
Detail Associate


f359ab166f7849d9a92539012e337f87
Mark Irish
Detailer


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Collision Center

Dan Stinar
218-998-6270


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Brandon Leeman
Collision Center Manager
218-998-8875

Nelson  Auto Body & Glass is now conveniently located in the same building as the Nelson Auto Dealership at 2228 College Way.

Reviews: 
J. Richards 4/13/22
Nicely done.  The shop made my truck look as good as new.  

J. Tritz  3/23/22
Looks good as new and lower than the estimated quote!  ABRA always knocks it out of the park! 

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Ross Blakeway
218-998-8869


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Mariya Culp
Customer Service
218-998-6265


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Steve Finn
Painter


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Adan Abarca
Body Technician


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Fernando (Nando) Diaz
Collision Technician
218-998-8878


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Cyrus DeHoet
Collision Technician
218-998-8878


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Joshua Martinez
Collision Technician
218-998-8878


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Parts

Ryan Stephan
Parts Manager
218-998-8870

Parts department was very helpful! - Eric


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Nick Waskosky
Accessory Manager

My wife and I are from Ohio, when we got a punctured 22" tire on my 2018 Sierra Denali pickup on a Saturday morning.  Nick did an outstanding job of solving my situation on obtaining my new 22" tire plus rim, while still getting it replaced on Saturday!  My wife and I both found the entire staff at Nelson's very freindly and helpful!  - Doug F. - 7/13/21

Nick was amazing! Great product knowledge and personalized service.  Steve H  11/28/20

 

Joe Anderson, thank you for your extreme patience with my running boards. No more grinding and squeaking!! Nick Waskosky, your expertise and knowledge in Accessories is top notch. Thank you for helping me out!  Amy G  11/10/20


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Alan Christensen
Parts Counter sales
218-998-8873


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Blaine Hensch
Dedicated Accessory Installer


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Receptionist

Bev Mahmood
Receptionist
218-998-8878


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Service

Bob Watkins
Service Director
218-998-8858

Was great to have service availability on a Saturday for an unexpected repair to my primary vehicle. Thanks again!  Kenneth G.  4/26/22


They were very kind and helpful in every way possible.  All the staff were incredible.  I live 4+ hrs. away and I recommend them to anyone that is looking for a vehicle or service work done.  They are Outstanding.  Gregory H. - 2/28/22



Vacationing in the great northern Minnesota and our 2007 Ford Expedition decided to throw the check engine light up on the dashboard for some out of town excitement.  I spoke with Nelson's and although they said their appointments were booked two weeks out the could diagnose and repair the next day.  Sure enough they found the problem, fixed it and sent me on my way.  Great service, my expectations were set accordingly and my issue was resolved.  - Stephen M.  7/23/21

My wife and I are from Ohio, when we got a punctured 22" tire on my 2018 Sierra Denali pickup on a Saturday morning.  Nick did an outstanding job of solving my situation on obtaining my new 22" tire plus rim, while still getting it replaced on Saturday!  My wife and I both found the entire staff at Nelson's very freindly and helpful!  - Doug F. - 7/13/21

I do most of my own maintenance on all my vehicles.  However, when I run into something I can't do on my own, I trust the experts at Nelson.  They've been 100% successful at solving complicated electrical issues on my F-150 at a fair price.  - Chris R.  6/26/21

I thought the service, from initial phone call to schedule it, to the service manager, to the people performing the work on the vehicle, to the conclusion in the billing department, was outstanding - thank you!  - Peter W.  6/21/21


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Cristabelle Budak
Glass Advisor & Warranty Administrator
218-998-8855


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Judy Greyson
Customer Service Cashier


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Service Advisor

Troy Ulschmid
Ford Service Advisor
218-998-8851

I brought my pickup in to drop off for an appointment the next day.  A couple hours later, Troy called and said come get your truck.  Excellent service and friendly staff in the service department.  - Tony L.  8/6/21

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Chris Julsrud
Service Advisor DCJR / GM
218-998-8852

Came in for an oil change.  I come to Nelson now because of the great service that Chris and his team provides.  - Debra G.  5/29/22


Very very friendly, honest, straightforward, customer oriented.  Steven R.  5/19/22


Chris is the best!  One of his guys worked through lunch to get my car done!  Thank You!  Debra G.  5/14/22


Our service advisor Chris was very professional and helpful.  He did an outstanding job in getting us back on the road again after our vehicle broke down on our way to Moorhead MN.  We have never dealt with a better service advisor.  Mark H. - 2/26/22


At Nelson's, Chris, the Service Dept. Rep, is doing a great job in getting us the best service for our vehicle possible. This is because Chris is always checking to see if our repairs are under any type of warranty; since each type of vehicle has different warranties and extended warranties. My Hat's off to Chris for always doing this and making sure we are informed, through text messages and phone calls, on where our vehicle is at every step of the way. I feel these people don't get enough credit for what they have to deal with on a daily basis. So I am very fortunate to have someone who truly cares about his work and me. Sincerely, Christopher Beighley. - 1/8/22

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Joe Anderson
Service Advisor
218-998-8853

Joe Anderson, thank you for your extreme patience with my running boards. No more grinding and squeaking!! Nick Waskosky, your expertise and knowledge in Accessories is top notch. Thank you for helping me out!  Amy G  11/10/20


Nelson Ford is excellent in Sales and Service. Service Manager, Joe, is the best! Wouldn't take our vehicles anywhere else for service.  - Wade


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Erik Culp
Quick Lane Advisor
218-998-8851

First oil change and inspection of new vehicle.  The person at checkin was helpful and told me just what to do and where to go.  The service person doing the checkin on my vehicle was very polite and friendly.  Couldn't have went better.  Brenda B.  4/28/22

Your staff are always professional and nice. They take good care of my vehicle and provide a comfortable place for me to wait. If they find something my car needs, they check with me, for my OK, before taking care of whatever else needs to be done. I appreciate that I can just drive up, the door opens, I drive in and my car is taken care of.  Karla J. - 3/25/22


Everyone in Service Dept was very friendly, your car wash was not in service so they washed my car by hand and left it inside to dry and stay warm, great service yesterday.  Val F. - 1/21/22


I had a oil change, the young man who helped me was excellent. He was friendly and helpful. I would highly recommend Nelson Ford.  Yvonne D. - 1/13/22



Very courteous and friendly staff, willing to go the extra mile to make sure I was happy and comfortable with everything.  Love this place!!!  Will always tell friends, family and strangers how great everyone is there! -  Michelle B.  8/28/21

First time taking my car here for an oil change and multipoint check.  Staff was friendly and service was fast and valuable.  - Philip W.  8/7/21

We are longtime customers & have confidence in the care of our vehicles.  We are always treated with professionalism by sales, service, office staff and courtesy car operators.  - Mary Jane H.  7/19/21

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Service Technician

Ryan Bjorklund
Master Certified Technician


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Corbin Vogl
Service Technician


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Blaine Hensch
Service Technician

Had an issue with a wiring harness on my topper.. my brake light on topper was staying on.. Blaine was quick to diagnose and fix the problem. Got me back out on the road in a short time. Nelson has been great to deal with l, from the purchase of our vehicles to the great service. I highly recommend Trever in sales and the great service team!  Scott C. - 2/3/22

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Cory Grunewald
Service Technician


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Matt Griffin
Heavy line Ford Certified Technician


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Steve Swensen
Ford Certified Technician


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Chase Johansen
Service Technician


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Nate Streed
CDJR Certified Technician


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Dylan Umlauf
Service Technician


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Scott Krause
Service Technician


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Dalton Olson
Service Technician


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Derrik Sundeen
Service Technician


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Andy Bowman
Used Vehicle Inspection Technician


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Courtesy Driver

Darb Allison
Courtesy Driver


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Randy Tate
Courtesy Driver


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Maintenance

Dave Lewis
Maintenance


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