Click on one of the people below to find out more information.

Sales

Brent & Laurel Nelson
Owner / General Manager
218-998-8878

A+ Customer Service

Outstanding customer service! They were very easy to deal with. We traveled some distance and it was very worth our time. Will look at purchasing here again.  Lynne B.  8/18/21


20 years satisfied history

Our goal was to shop for a new convertible at a nearby dealership that would provide convenient sales and service. We've had good experiences with Nelson's for 20 years and Nelson's checks all the boxes including our choice of Ford Mustang convertible. - Craig & Reba. 8/7/21



I do most of my own maintenance on all my vehicles.  However, when I run into something I can't do on my own, I trust the experts at Nelson.  They've been 100% successful at solving complicated electrical issues on my F-150 at a fair price.  - Chris R.  6/26/21

Nelson Auto listened to our automotive needs and was very patient and helpful in making our buying decision.  I would recommend Nelson Auto to a friend.  - Jody  6/1/21.

Was a little apprehensive about buying a vehicle during this pandemic but everyone was very respectful and professional. It was an easy buying experience. Thanks for a pleasant purchase.  12/10/20

 I''ve been buying and having my vehicles serviced at Nelson''s for many years, always pleased with their service. From the sales people to the mechanics they are all professional and take care of me and my vehicles like I was a member of their family.  Karla J 12/3/20



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Tom Moll
General Sales Manager
218-998-8867


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Darren Herman
Sales Manager
218-998-8826

5.0 out of 5.0  Unexpected!!!

by from Argusville, ND |

The title says it all. I didn't expect to actually buy when I came in, but Darren Herman made this one of most enjoyable buying experiences I have had. Talk about no pressure, fairly priced, and customer service at the dealership I would say second to none. This is my first experience with Nelson Ford, but it will definitely not be my last. Thank you for the top notch service


5.0 out of 5.0

More than happy with Nelson

by from L'Anse, Mi |

I normally don't bother writing reviews online, but the great experience I had buying a vehicle from Nelson this weekend compelled me to send them a big thank you via review! My salesman Darren and his associates were more than professional, honoring an incorrect price that was advertised online. He then arranged for delivery of the vehicle four hours away for a very reasonable fee, cutting my travel time from 16 hrs to a much more comfortable 8. Upon seeing the vehicle for the first time (bought sight unseen except for pix), it was truly better than I could have hoped. A great vehicle, a great price, and great customer service are reasons I would recommend Nelson to anyone! Truly what all dealers should strive to be...



5.0 out of 5.0 Great experience with a long distance transaction

by from Philadelphia, PA |

I was looking for a raptor truck which is hard to find nationwide. Somehow I called Nelson Auto thousands miles away. I was not sure how this remote transaction could be done smoothly. Surprisingly, Darren ordered the truck for me and it arrived on time even though raptor is the least predicable in production timing! The whole purchasing experience with Darren thousand miles away was like working with a local dealer and I was treated very professionally and nicely! I was glad to give him another business by ordering a truck for my wife. However, due to Ford's backlog, my order could not be fulfilled timely. Darren kept me informed of the process and finally apologized that Ford was not able to fulfill my order. That was totally fine and it was not under his control. I highly recommend this dealership and Darren is a great sales professional! I definitely want to do business with them again!!! Great job guys!


Excellent Service on my F350

by from Pelican Rapids,MN |

I purchased a new F350 a few weeks ago and they made it simple for me did not take much time at all and gave me a good deal on my trade in. I would refer friends or any others to them, Darren Herman was my salesman and he made my buy very easy showed me everything I needed to know about the truck and was very courteous. Thank you for making the buy easy.


Thank you Nelson's

by from Fargo, ND |

We were referred to Nelson's from some friends of our who recently purchased a vehicle at Nelson's. We worked with Mark Morris and Darren Herman on the purchase of 2011 Buick Enclave. We were able to get the vehicle we were looking for and they made the process very easy and enjoyable.


5.0
out of 5.0
Great experience , great car

by from Fergus Falls, MN |

We went in because we bought our last car at Nelson and we were happy with the salesman and the service department. We were looking for a used car but didn't see anything we liked so Darren showed us the new cars. We told him our "must haves" and he found a car that met all our needs. The car had just been delivered the evening before and wasn't even on the lot yet. Nevertheless Darren brought the car around and we loved it. We worked out the deal and told Darren that we would pick it up the next day. Darren and the finance person had the paperwork ready when we went in and Darren went through the car with us explaining all the features. An excellent experience!!


Great Customer Satisfaction

by from Dalton, MN |

With the Great Customer Focus that Nelson Ford has, theres NO other place I would rather do business with. The Sales Staff is Number One in my book. Darrin, my Sales Rep is top knotch and Focused on doing what he can to make sure that the Customer Experience is what it should be. The Finance Department is Excellent as well as the Sevice Dept. If something isn't right the Service Department has always made sure that the Customer is taken care of. That has been my experience with them. I have had several Company Vehicles Serviced at Nelson Ford as well as have puchaced 4 cars from them over the years. There is something to be said for a returning customer. There are alot of options out there these days and theres a reason why I keep coming back to Nelson Ford. They Are Focused on the Customer and treating them the way it should be. Its been my experience that theres no other place I would rather go than to Nelson Ford.


Helpful, Friendly Service

by from Pine River, MN |

Darren Herman and the team at Nelson Auto were kind, honest, helpful, and a joy to work with. The 2 hour drive was worth it and we will definitely return, and refer others. Thank you Darren, and thank you to the finance team for all of the help!!


Great experience

by from Olivia, MN |

Nelson Auto Center was amazing from the beginning of my dealings with them to the end. The customer service was top notch and I got exactly the vehicle I wanted at a price I couldn't find anywhere else. Thank you Darren Herman and Ayla Biggerstaff!


"Thank you Darren for your help in purchasing the King Ranch. You did an excellent job showing us all the features so we were comfortable with our truck. We enjoyed the entire process and appreciate all the time you invested in us."
Ben and Brenda, December 13, 2012

"100% Darren was great, love the edge!!!"

 Thank you, 

 Alayna Skibness, November 30, 2012

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Scott Tietz
HR Manager
218-998-8879


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Taylor Haggstrom
Sales Manager
218-998-8860

It was great.  Sales Manager Taylor and salesman Brian were so personable and fantastic to work with.  Everyone was friendly and very helpful.  -  Jannette G.  7/30/21

This was the best experience I have ever had in purchasing a vehicle. All the employees I dealt with were pleasant and courteous. Travis (sales) and Taylor (finance) were exceptional. I will recommend Nelson Auto to my friends and I surly will be back when I need to purchase another vehicle. If you are looking for a vehicle go to Nelson Auto. - Rick

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Alex Lais
Finance Manager
218-998-8878


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Dave Johnson
Sales Manager
218-998-8834

Dave Johnson is an excellent sales person to work with.  Michelle J.  2/26/21

We have been looking at AWD SUV's and have found that the Ford Edge is a nice fit for us. It is a nice mid size, not to big but it has a lot of room inside. Dave Johnson, the salesman at Nelson Ford was very helpful in finding a Edge with the options that we wanted. Dave was also very helpful in finding all of the rebates and discounts that we could get on our purchase. Dave and the staff at Nelson Ford have made this a very good buying experience.  Mike R.  12/1/20

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Chad Swenson
Sales Consultant
218-998-8835

Had an amazing experience at Nelson Auto Center from start to finish with my recent vehicle purchase. Chad Swenson found the perfect SUV for me and took extra time to make sure I knew all the neat features my new ride offers. Thanks for the great customer care - it is so appreciated!!  MG 3/24/21


Great experience buying my 2014 Ford F-150 from Chad at Nelson Ford.  Will get my next Ford there also.  Anthony C.  4/3/21


The salesperson Chad Swenson was very easy to get along with.  He was not high pressure at all.  The man who did the paperwork was very good to explain everything and asked if I had any questions.  - Gary O.  7/25/20




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Travis Hopkins
Sales Consultant
218-998-8824

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Trevor Funkhouser
Sales Consultant
218-998-8837

Staff was very Knowledgeable and easy to work with.

Shannon B.  9/2/21



Worked with Trevor had an excellent experience , very professional , ordered the truck and came in sooner than expected and was just what I ordered, very happy with the vehicle.  Jim A  3/21/21

This is the second car I have purchased from Nelson`s. I dealt with Trevor with both purchases. Always felt comfortable dealing with him. Also had good care when I had my oil changed there. The finance person was always friendly and knowledgeable. Will deal here when I buy a car again.  Liea A.  3/10/21

Trevor treated us with respect and professionalism.  We basically told him what we were looking for in a new vehicle, he gave us a few options, and the rest is history.  Trevor was upfront with every detail and we knew where we stood on every step along the process.  - Rod  8/31/20


Trevor did a great job in finding the truck I wanted in a difficult environment.  I would recommend anyone to Trevor who would like a fast, informative, and efficient transaction.  - Mark N.  7/29/20



Once again, we are completely satisfied with our buying experience! We have always been treated like royalty at Nelson, and Trevor and the rest of the crew did a great job getting us into our new vehicle!


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Mark Morris
Sales Consultant
218-998-8825

I have purchased several vehicles from Nelson Auto and always deal with Mark Morris.  He is the best sales representative I have dealt with in the 65 years since I purchased my first automobile. - Edward T.  6/6/21


The entire buying process was great. Mark Morris and Tom were very comfortable to deal with and went the extra mile to make sure everything was satisfactory.  Duane P. 2/24/21


Made buying a car very easy!!! Mark Morris was so easy to work with! I'd definitely buy my next vehicle from Nelson!! We got exactly what we wanted!!  Tanya 12/11/20

I had Mark Morris as a salesman and he was pleasant and knew what he was doing.  I liked him because he didn't put on some big show or pressure like some salesmen.  I developed trust in him fairly fast.  He is the type of salesman I like!  He was excellent!  - Marlow J.  8/7/20


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James Boid
Sales Consultant
218-998-8863

Great customer service , outstanding Jeep deal. Jim and Talyor very supportive and patient to work with in the lease closure. I would highly recommend a visit to the Nelson Auto Center when in the market for a new vehicle. My wife and I were happy campers when we drove out of the dealership lot.  Paul & Deb S.  8/15/21

Overall great experience.  Jim Boid was a pleasure to work with.  Brett B.  7/22/21

First purchase of a vehicle from Nelson Auto Center, Fergus Falls, MN.. I worked with sales consultant James Boid.  Very helpful in the purchase of the vehicle and a week later we went back and Mr. Boid helped us out with the question we had about the vehicle.  Good service.  Judy F.  4/2/21


Jim Boid sold me a new F150 and everything was smooth. Very easy buying experience.  I would recommend Jim to anyone looking to buy a vehicle.  Mike  11/16/20

 

Jim Boid and the team at Nelson Auto did a fine job setting up a fair deal for the vehicle we were looking for.  Michael H  11/9/20

 

We found just the vehicle we were looking for. Jim Boid did a great job setting up a fair deal. The entire buying process went very smooth.  Mike  11/3/20


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Candy Olson
Sales Consultant
218-998-8878

Responsive, accommodating and fair. Just bought a slightly used RAM 1500, and you cannot beat these prices. They were also able to put on a hitch/towing package same day as the test drive, then delivered it to my home 2.5 hours away for FREE the following day. The deals and efficient coordination has my praise and business, and I'll definitely be referring friends and family in the future. - Kevin M.  8/25/21

I came looking to buy a used car but Candy gave valid reasons to buy a brand new one after mine was totaled in a car accident and because I travel a lot for my job. Thank you Candy, you were great!!!! I will be telling everyone I know that is looking for a car to go to Candy at Nelson Auto Center because she is the best sales consultant I have ever dealt with when buying a car. I am so very glad I got to meet her she is friendly, down to earth and knows what she is doing! I am on my 3rd brand new GMC Terrain because of Candy and loving it!!!! She was professional and introduced me to everyone in the departments, I have never had that kind of experience before when buying a vehicle. Candy will be my go to person for the whole family when buying vehicles!?? Thank you once again Candy!!!  Michelle B 11/30/20

 

I was introduced to everyone by Candy and she was so incredibly friendly and down to earth and I will definitely be getting in touch with her again when I'm ready to trade my new car in for a different one again. Candy has been the best sales consultant I've ever dealt with when buying a car. She will be my go to person in the future!!   Michelle B  12/2/20

 

Candice Olson was great. It was so nice to go to a dealership where you can relate to everyone and have a real conversation. We met the owner who was down to earth and took the time to talk to us. Even though it was a 4hr drive we would buy from them again with out hesitation. Thank you Candy. Trenten and Keri Bailey 11/27/20

I worked with Candy.  She is super nice and was easy to work with.  Very flexible time-wise and made the process quick and simple for me.  Will definitely recommend. - Holly

The experience I got at Nelson Ram was far above any other dealership I got before from the moment I walked in the door they were making sure I was taken care of, Sale of the vehicle was not being pushed on me at all they made sure I got what I wanted. Candy salesperson came in on her day off to make my schedule work. - Huso


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Jonathon Pikop
Sales Consultant
218-998-8821

The sales staff, especially Jonathon Pikop, were all very helpful in fulfilling any needs I required. Being in Michigan all of our communication was done via e-mail or by phone. To complete the sale process a packet was mailed to me, with a return envelope, so I could sign all the documents to complete the sale. They made arrangements to bring the truck to my home since I could not drive that far. I was under the impression that it was being brought on a flat bed, not being driven. When the truck arrived I went down to look it over and I could not believe the guys who had brought it did not fill it up. They left it almost on empty. i have never had this happen before. Guess I'll let the dealer ship know about it.  Patrick D.  8/19/21

Jonathan Pikop was the best ever! He was great to work with , extremely patient and never missed a detail. He made sure we were comfortable and we hit all the details of what we wanted and truly needed in a vehicle. He was no pressure and really wanted us to get what we needed. He stayed late, after hours, and made sure everything was good and completed so we could drive home in our new vehicle.  I highly recommend him to work with on you next vehicle.  Monica O.  3/17/21

Jonathan and the rest of the guys at Nelson Ford were great to work with.  Found me what I was looking for and gave me all the options.  The parts and accessories team were super knowledgeable and not pushy at all.  Finance was a breeze.  Would definitely work with them again.  - Lucas  8/25/20

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Brian Quernemoen
Sales Consultant
218-998-8823

Have purchased two cars from Nelson Ford and dealt with Brian Q, on both a both occasions. Found Brian to be honest, caring and willing to help me make the best decision with my vehicle purchases. Most importantly I felt confident when leaving Nelson ford that I'd made the right decision in my purchase! In addition Brian has followed up with calls about my purchase and very helpful with any questions I've had regarding my vehicles. Thank you Brian for giving me the feeling that I was dealing with a family friend!  -Tom S. 9/6/21

Very efficient and easy to work with. Took care of us as a whole.  Todd B.  8/18/21



It was great.  Sales Manager Taylor and salesman Brian were so personable and fantastic to work with.  Everyone was friendly and very helpful.  -  Jannette G.  7/30/21

Brian found me the vehicle I was looking for and was extremely helpful and pleasant to work with.

 

Brian Quernemoen did a great job in finding the vehicle that I wanted. Brian was personable, trustworthy and helpful in showing me the new features of the vehicle.  Don  11/15/20

They located me a pickup were the other dealers said they were not going to.  - Richard H.  8/27/20

Worked to get the vehicle I wanted and the purchase settlement went smoothly.  - Gary S.  8/26/20

Brian Quernemoen did a great job attending to all of my needs and anwering all of my questions.  - Timothy B.  8/22/20

Purchased a new pickup.  Brian was very helpful and we were very comfortable working with him.  All the employees were very cordial and friendly.  We will definitely do business with Nelson's again.  Thank you.  - Bev.  8/4/20


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Mark Johnson
Sales Consultant
218-998-8822

We had a great experience. Everyone was courteous, professional, and knowledgeable. - David L.  8/24/21


Excellent service.  Sales and finance stayed late to work with us, since we were not located in the same town. - Jason F.  7/21/21


Our sales rep, Mark Johnson, was outstanding.  And the finance guys were awesome. - Gregory A.  7/11/21


Sales Associate was very knowledgeable and delivered what he told me about my Acadia.  I am really satisfied with the purchase.  Feels like dealing with family at NELSON.  Best experience I've had.  - Dawn A.  7/10/21


Very nice salesman Mark Johnson.  Frances W.  12/1/20


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Joe Docimo
Sales Consultant
218-998-8820

We are excited at Nelson Auto Center in Fergus Falls welcome Joe Docimo to our sales team.  A longtime resident of Fargo, and a fixture in the downtown restaurant community at both the Silver Moon Supper Club and Mezzaluna, Joe has recently moved back to his home in Fergus Falls, Minnesota.  While in Florida, Joe was the Beverage Manager of Testa's Palm Beach, and Maitre d' at renowned Cafe Chardonnay in Palm Beach Gardens.  He is constantly asked why he would trade in Palm Beach for Fergus Falls, and always answers the same. "Living in the community of Fergus Falls and being around all my friends here is absolutely worth more to me than a sunny climate."  Joe looks forward to reconnecting with his Fargo friends, hopefully over a nice bottle of wine, and would love to help them find a great car!


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Fleet

Melissa Larson
Commercial & Government Fleet Manager
218-998-8865

Fleet Fax: 218-998-8813


Melissa was very easy to work with, very good knowledge of the trucks.  - Daniel M.  8/15/20

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Jessica (Bahr) Patelski
Fleet Sales
218-998-8827

Fleet Fax: 218-998-8813

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Kailey Muchow
Fleet Assistant
218-998-8864

Fleet fax:  218-998-8813

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Kristin Beeler
Fleet Sales
218-998-8840


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Abra Collision Center

Jeff Leeman
ABRA General Manager
218-998-2885

ABRA Auto Body & Glass is now conveniently located in the same building as the Nelson Auto Dealership at 2228 College Way.

Reviews

Anthony G. - 2/3/2018
Very familiar oriented feeling...very professional...they make you feel like you belong...very satisfied.

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Brandon Leeman
Customer Service Manager (CSM)


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Glen Simon
Body Technician


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Steve Finn
Painter


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Adan Abarca
Body Technician


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Service

Bob Watkins
Service Director
218-998-8858

Vacationing in the great northern Minnesota and our 2007 Ford Expedition decided to throw the check engine light up on the dashboard for some out of town excitement.  I spoke with Nelson's and although they said their appointments were booked two weeks out the could diagnose and repair the next day.  Sure enough they found the problem, fixed it and sent me on my way.  Great service, my expectations were set accordingly and my issue was resolved.  - Stephen M.  7/23/21

My wife and I are from Ohio, when we got a punctured 22" tire on my 2018 Sierra Denali pickup on a Saturday morning.  Nick did an outstanding job of solving my situation on obtaining my new 22" tire plus rim, while still getting it replaced on Saturday!  My wife and I both found the entire staff at Nelson's very freindly and helpful!  - Doug F. - 7/13/21

I do most of my own maintenance on all my vehicles.  However, when I run into something I can't do on my own, I trust the experts at Nelson.  They've been 100% successful at solving complicated electrical issues on my F-150 at a fair price.  - Chris R.  6/26/21

I thought the service, from initial phone call to schedule it, to the service manager, to the people performing the work on the vehicle, to the conclusion in the billing department, was outstanding - thank you!  - Peter W.  6/21/21

We live about 4 blocks from a Ford dealer, but perfer to drive 25 miles to Nelson Ford.  The service is always exceptional!  - Janie A. 6/14/21

Nice comfortable atmosphere to wait for your vehicle to get done.  - Carrie E.  6/8/21

When I call your service department, I get a real person who is knowledgeable and very accommodating. In an age of depersonalization it is refreshing to interact with polite, professional staff. Thank you!  Tim N.  12/12/20

 

Over all I love this dealership, sales service after the sale all awesome people are even more awesome. We had a major system in our truck fail after purchase these guys bent over backwards and reached out all the way down in Tennessee to make things right by us. They always give us the royal treatment for services when I return, and I do drive the 3 hours to go there rather then go local. Only exception to any of this is one time I did go in for a $1,000.00 repair and got my truck back dirty, and they did not top off the DEF after fixing that system. $100.00 oil change gets a wash and fluids topped off but not a $1,000.00?!?!? Oh well everyone has a bad day I guess......... only one time ever the let me down, but the repair was done and done well at least  Jason M  12/8/20

 

I''ve been buying and having my vehicles serviced at Nelson''s for many years, always pleased with their service. From the sales people to the mechanics they are all professional and take care of me and my vehicles like I was a member of their family.  Karla J 12/3/20

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Cristabelle Budak
Warranty Administrator
218-998-8855


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Judy Greyson
Customer Service Cashier


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Service Advisor

Troy Ulschmid
Ford Service Advisor
218-998-8851

I brought my pickup in to drop off for an appointment the next day.  A couple hours later, Troy called and said come get your truck.  Excellent service and friendly staff in the service department.  - Tony L.  8/6/21

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Chris Julsrud
Service Advisor DCJR / GM
218-998-8852

Our truck needed major diesel repair work when we broke down while traveling through your area.  Chris got a mechanic to come in early and begin diagnosing the repair of our truck.  5 STARS!  - Chris S.  8/20/21

Chris went above and beyond.  - Jill B.  8/1/20

Chris was excellent.  I was a bit late due to detours.  He understood and got me right in.  Out in less than a hour.  - Douglas B.  7/31/20


Brought vehicle in for another service.  My Service Advisor, Chris, always goes the extra mile when I bring my Jeep or Ram truck into Nelson Dealership.  He works hard in making sure my vehicles are maintained and always displays a good attitude.  Very professional in everything he does. - Jeff


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Joe Anderson
Service Advisor
218-998-8853

Joe Anderson, thank you for your extreme patience with my running boards. No more grinding and squeaking!! Nick Waskosky, your expertise and knowledge in Accessories is top notch. Thank you for helping me out!  Amy G  11/10/20


Nelson Ford is excellent in Sales and Service. Service Manager, Joe, is the best! Wouldn't take our vehicles anywhere else for service.  - Wade


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Erik Culp
Quick Lane Advisor
218-998-8851

Very courteous and friendly staff, willing to go the extra mile to make sure I was happy and comfortable with everything.  Love this place!!!  Will always tell friends, family and strangers how great everyone is there! -  Michelle B.  8/28/21


First time taking my car here for an oil change and multipoint check.  Staff was friendly and service was fast and valuable.  - Philip W.  8/7/21

We are longtime customers & have confidence in the care of our vehicles.  We are always treated with professionalism by sales, service, office staff and courtesy car operators.  - Mary Jane H.  7/19/21

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Service Technician

Ryan Bjorklund
Master Certified Technician


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Corbin Vogl
Service Technician


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Blaine Hensch
Service Technician


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Cory Grunewald
Service Technician


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Matt Griffin
Heavy line Ford Certified Technician


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Steve Swensen
Ford Certified Technician


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Chase Johansen
Service Technician


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Nate Streed
CDJR Certified Technician


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Dylan Umlauf
Service Technician


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Scott Krause
Service Technician


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Dalton Olson
Service Technician


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Derrik Sundeen
Service Technician


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Andy Bowman
Used Vehicle Inspection Technician


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Ray Erickson
Used Vehicle Inspection Technician


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Parts

Ryan Stephan
Parts Manager
218-998-8870

Parts department was very helpful! - Eric


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Nick Waskosky
Accessory Manager

My wife and I are from Ohio, when we got a punctured 22" tire on my 2018 Sierra Denali pickup on a Saturday morning.  Nick did an outstanding job of solving my situation on obtaining my new 22" tire plus rim, while still getting it replaced on Saturday!  My wife and I both found the entire staff at Nelson's very freindly and helpful!  - Doug F. - 7/13/21

Nick was amazing! Great product knowledge and personalized service.  Steve H  11/28/20

 

Joe Anderson, thank you for your extreme patience with my running boards. No more grinding and squeaking!! Nick Waskosky, your expertise and knowledge in Accessories is top notch. Thank you for helping me out!  Amy G  11/10/20


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Blaine Hensch
Dedicated Accessory Installer


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Mariya Culp
Parts Administrative Assistant
218-998-6265


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Detail & Lot Manager

Kevin Knapp
Detail & Lot Manager
218-998-8842


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Detail

Wendy Gail
Detail Associate


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Mark Irish
Detailer


98fe718264d949d4ac3d92c830355215

Courtesy Driver

Darb Allison
Courtesy Driver


29f18296f73c4ca0a24e9a42a6a11749
Randy Tate
Courtesy Driver


82cdc7b3e93c41b085745e36cad31f96

Maintenance

Dave Lewis
Maintenance


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Business Development

Margie Gettel
Business Development Manager
218-998-8829


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