Sales Staff and Management

I do most of my own maintenance on all my vehicles.  However, when I run into something I can't do on my own, I trust the experts at Nelson.  They've been 100% successful at solving complicated electrical issues on my F-150 at a fair price.  - Chris R.  6/26/21

Nelson Auto listened to our automotive needs and was very patient and helpful in making our buying decision.  I would recommend Nelson Auto to a friend.  - Jody  6/1/21.

Was a little apprehensive about buying a vehicle during this pandemic but everyone was very respectful and professional. It was an easy buying experience. Thanks for a pleasant purchase.  12/10/20

 I''ve been buying and having my vehicles serviced at Nelson''s for many years, always pleased with their service. From the sales people to the mechanics they are all professional and take care of me and my vehicles like I was a member of their family.  Karla J 12/3/20

Great Customer Satisfaction

by Larry Ripplinger from Dalton, MN | June 1, 2013

With the Great Customer Focus that Nelson Ford has, theres NO other place I would rather do business with. The Sales Staff is Number One in my book. Darrin, my Sales Rep is top knotch and Focused on doing what he can to make sure that the Customer Experience is what it should be. The Finance Department is Excellent as well as the Sevice Dept. If something isn't right the Service Department has always made sure that the Customer is taken care of. That has been my experience with them. I have had several Company Vehicles Serviced at Nelson Ford as well as have puchaced 4 cars from them over the years. There is something to be said for a returning customer. There are alot of options out there these days and theres a reason why I keep coming back to Nelson Ford. They Are Focused on the Customer and treating them the way it should be. Its been my experience that theres no other place I would rather go than to Nelson Ford.

Helpful, Friendly Service

by Erika from Pine River, MN | May 27, 2013

Darren Herman and the team at Nelson Auto were kind, honest, helpful, and a joy to work with. The 2 hour drive was worth it and we will definitely return, and refer others. Thank you Darren, and thank you to the finance team for all of the help!!

Great experience

by Travis S from Olivia, MN | March 6, 2013

Nelson Auto Center was amazing from the beginning of my dealings with them to the end. The customer service was top notch and I got exactly the vehicle I wanted at a price I couldn't find anywhere else. Thank you Darren Herman and Ayla Biggerstaff!

"Thank you Darren for your help in purchasing the King Ranch. You did an excellent job showing us all the features so we were comfortable with our truck. We enjoyed the entire process and appreciate all the time you invested in us."
Ben and Brenda, December 13, 2012

"100% Darren was great, love the edge!!!"

 Thank you, 

 Alayna Skibness, November 30, 2012

Nelson Auto Center did fantastic with my purchase. Jim Boid needs a special shout out for the time he took to insure everything was correct. Great Dealership to do business with!! Thank you!! - Dan T 4/27/22

James Boid was our sales associate and he made us feel right at home. He met us at the door like we had been friends for ages! He was very personable. Margie spoke with me on the phone and in person too. She also made us feel very welcome. One thing that some places have lost these days is the personal touch. People are spending a large amount of money on vehicles, and they want to "feel" like they are getting a good deal. Nelson Auto did that. We commend them for doing that. Please do not change the way you do business and become corporate in nature. Stay personable because we do need it, especially these days.  LaVonne. - 3/14/22

"Thank You" Jim Boid, and the Nelson Ford staff. This is our 4th Explorer purchase, and it was the best auto buying experience ever!! No pressure sales and the staff are very qualified, genuine, and helpful. We couldn't be happier with our new 2022 Ford Explorer ST . Nelson Ford of Fergus Falls, MN comes highly recommended!  Bob & Cindy D. - 2/2/22

Enjoyed dealing with Chad on a new vehicle!  Would definitely go back to Nelson Ford again and will recommend to family and friends.  Everyone was very nice and friendly.  Dorothy O.  5/13/22

Fast, wonderful car buying experience.  Chad was very knowledgeagle, even called us on our way in to tell us he had another car for us to look at.  Randy.  5/5/22

Responsive, accommodating and fair. Just bought a slightly used RAM 1500, and you cannot beat these prices. They were also able to put on a hitch/towing package same day as the test drive, then delivered it to my home 2.5 hours away for FREE the following day. The deals and efficient coordination has my praise and business, and I'll definitely be referring friends and family in the future. - Kevin M.  8/25/21

Brian Quernemoen and the business, accessories staff all did an amazing job! My buying experience was top notch! I would recommend Nelson Auto to anyone looking for a great car buying experience!  Randy J. - 4/11/22

Nelson Ford was an easy choice to make. There selection of vehicles was above and beyond other places I looked. They were easy to work with and gave me what I wanted for my vehicle. I would go there again. Bill P.  - 1/1/22

Have purchased two cars from Nelson Ford and dealt with Brian Q, on both a both occasions. Found Brian to be honest, caring and willing to help me make the best decision with my vehicle purchases. Most importantly I felt confident when leaving Nelson ford that I'd made the right decision in my purchase! In addition Brian has followed up with calls about my purchase and very helpful with any questions I've had regarding my vehicles. Thank you Brian for giving me the feeling that I was dealing with a family friend!  -Tom S. 9/6/21

It was great.  Sales Manager Taylor and salesman Brian were so personable and fantastic to work with.  Everyone was friendly and very helpful.  -  Jannette G.  7/30/21

Brian found me the vehicle I was looking for and was extremely helpful and pleasant to work with.

Mark Morris is hands down the best sales person anyone can work with. We have worked with Mark many times and always recommend him to family and friends. When we unexpectedly had to shop for a new vehicle, Mark and Alex made the process very simple.  Karmen. - 3/17/22

I purchase a new King Ranch from Mark. He was very easy to talk with which made you very relaxed. He covered all items that dealt with both the contract and vehicle. Mark is easy to talk to and he never rushes you and he answered all your questions. I would highly recommend Mark as a sales person for your next vehicle.  Very happy person.  WF - 2/4/22

My wife and I are from Ohio, when we got a punctured 22" tire on my 2018 Sierra Denali pickup on a Saturday morning.  Nick did an outstanding job of solving my situation on obtaining my new 22" tire plus rim, while still getting it replaced on Saturday!  My wife and I both found the entire staff at Nelson's very freindly and helpful!  - Doug F. - 7/13/21

Nick was amazing! Great product knowledge and personalized service.  Steve H  11/28/20

Joe Anderson, thank you for your extreme patience with my running boards. No more grinding and squeaking!! Nick Waskosky, your expertise and knowledge in Accessories is top notch. Thank you for helping me out!  Amy G  11/10/20

Fleet Fax: 218-998-8813

Fleet Fax: 218-998-8813

Fleet fax:  218-998-8813

I brought my pickup in to drop off for an appointment the next day.  A couple hours later, Troy called and said come get your truck.  Excellent service and friendly staff in the service department.  - Tony L.  8/6/21

Came in for an oil change.  I come to Nelson now because of the great service that Chris and his team provides.  - Debra G.  5/29/22

Very very friendly, honest, straightforward, customer oriented.  Steven R.  5/19/22

Chris is the best!  One of his guys worked through lunch to get my car done!  Thank You!  Debra G.  5/14/22

Our service advisor Chris was very professional and helpful.  He did an outstanding job in getting us back on the road again after our vehicle broke down on our way to Moorhead MN.  We have never dealt with a better service advisor.  Mark H. - 2/26/22

At Nelson's, Chris, the Service Dept. Rep, is doing a great job in getting us the best service for our vehicle possible. This is because Chris is always checking to see if our repairs are under any type of warranty; since each type of vehicle has different warranties and extended warranties. My Hat's off to Chris for always doing this and making sure we are informed, through text messages and phone calls, on where our vehicle is at every step of the way. I feel these people don't get enough credit for what they have to deal with on a daily basis. So I am very fortunate to have someone who truly cares about his work and me. Sincerely, Christopher Beighley. - 1/8/22

Joe Anderson, thank you for your extreme patience with my running boards. No more grinding and squeaking!! Nick Waskosky, your expertise and knowledge in Accessories is top notch. Thank you for helping me out!  Amy G  11/10/20

Nelson Ford is excellent in Sales and Service. Service Manager, Joe, is the best! Wouldn't take our vehicles anywhere else for service.  - Wade

Had an issue with a wiring harness on my topper.. my brake light on topper was staying on.. Blaine was quick to diagnose and fix the problem. Got me back out on the road in a short time. Nelson has been great to deal with l, from the purchase of our vehicles to the great service. I highly recommend Trever in sales and the great service team!  Scott C. - 2/3/22