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Sales

Brent & Laurel Nelson
Owner / General Manager
218-998-8878

Was a little apprehensive about buying a vehicle during this pandemic but everyone was very respectful and professional. It was an easy buying experience. Thanks for a pleasant purchase.  12/10/20

 

Good price & good salesman 12/11/20

 

I''ve been buying and having my vehicles serviced at Nelson''s for many years, always pleased with their service. From the sales people to the mechanics they are all professional and take care of me and my vehicles like I was a member of their family.  Karla J 12/3/20

 

Very good experience, happy with the purchase, would recommend.  Andrew R 11/27/20

 

I didn't really think I would trade my truck off today. But Nelson Auto Center had the truck I wanted and in a color I think is really sharp. So things moved along quite fast with an appraisal of my trade in , what rebates were available ext. I had a number in mind that I wanted and Nelsons had a number too. To my surprise we were not all that far apart. So with a little back and forth on both sides we struck a deal. It's a good feeling to buy a new vehicle and feel it was a good deal.  Mark G  11/25/20

 

Very helpful ,very polite we were treated with respect ,nothing was too much trouble for the staff, from walking in to walking out great experience.  Paul T  11/23/20

 

I love my used 2014 Ford F-150! Good price- good service- have been buying my vehicles from Nelson Ford for the last 20 years!  11/22/20

 

It was an good experience the sales staff did a good of finding a truck for my company when there is such a shortage of autos.  Dan T  10/29/20


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Tom Moll
General Sales Manager
218-998-8867


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Darren Herman
Sales Manager
218-998-8826

5.0 out of 5.0  Unexpected!!!

by from Argusville, ND |

The title says it all. I didn't expect to actually buy when I came in, but Darren Herman made this one of most enjoyable buying experiences I have had. Talk about no pressure, fairly priced, and customer service at the dealership I would say second to none. This is my first experience with Nelson Ford, but it will definitely not be my last. Thank you for the top notch service


5.0 out of 5.0

More than happy with Nelson

by from L'Anse, Mi |

I normally don't bother writing reviews online, but the great experience I had buying a vehicle from Nelson this weekend compelled me to send them a big thank you via review! My salesman Darren and his associates were more than professional, honoring an incorrect price that was advertised online. He then arranged for delivery of the vehicle four hours away for a very reasonable fee, cutting my travel time from 16 hrs to a much more comfortable 8. Upon seeing the vehicle for the first time (bought sight unseen except for pix), it was truly better than I could have hoped. A great vehicle, a great price, and great customer service are reasons I would recommend Nelson to anyone! Truly what all dealers should strive to be...



5.0 out of 5.0 Great experience with a long distance transaction

by from Philadelphia, PA |

I was looking for a raptor truck which is hard to find nationwide. Somehow I called Nelson Auto thousands miles away. I was not sure how this remote transaction could be done smoothly. Surprisingly, Darren ordered the truck for me and it arrived on time even though raptor is the least predicable in production timing! The whole purchasing experience with Darren thousand miles away was like working with a local dealer and I was treated very professionally and nicely! I was glad to give him another business by ordering a truck for my wife. However, due to Ford's backlog, my order could not be fulfilled timely. Darren kept me informed of the process and finally apologized that Ford was not able to fulfill my order. That was totally fine and it was not under his control. I highly recommend this dealership and Darren is a great sales professional! I definitely want to do business with them again!!! Great job guys!


Excellent Service on my F350

by from Pelican Rapids,MN |

I purchased a new F350 a few weeks ago and they made it simple for me did not take much time at all and gave me a good deal on my trade in. I would refer friends or any others to them, Darren Herman was my salesman and he made my buy very easy showed me everything I needed to know about the truck and was very courteous. Thank you for making the buy easy.


Thank you Nelson's

by from Fargo, ND |

We were referred to Nelson's from some friends of our who recently purchased a vehicle at Nelson's. We worked with Mark Morris and Darren Herman on the purchase of 2011 Buick Enclave. We were able to get the vehicle we were looking for and they made the process very easy and enjoyable.


5.0
out of 5.0
Great experience , great car

by from Fergus Falls, MN |

We went in because we bought our last car at Nelson and we were happy with the salesman and the service department. We were looking for a used car but didn't see anything we liked so Darren showed us the new cars. We told him our "must haves" and he found a car that met all our needs. The car had just been delivered the evening before and wasn't even on the lot yet. Nevertheless Darren brought the car around and we loved it. We worked out the deal and told Darren that we would pick it up the next day. Darren and the finance person had the paperwork ready when we went in and Darren went through the car with us explaining all the features. An excellent experience!!


Great Customer Satisfaction

by from Dalton, MN |

With the Great Customer Focus that Nelson Ford has, theres NO other place I would rather do business with. The Sales Staff is Number One in my book. Darrin, my Sales Rep is top knotch and Focused on doing what he can to make sure that the Customer Experience is what it should be. The Finance Department is Excellent as well as the Sevice Dept. If something isn't right the Service Department has always made sure that the Customer is taken care of. That has been my experience with them. I have had several Company Vehicles Serviced at Nelson Ford as well as have puchaced 4 cars from them over the years. There is something to be said for a returning customer. There are alot of options out there these days and theres a reason why I keep coming back to Nelson Ford. They Are Focused on the Customer and treating them the way it should be. Its been my experience that theres no other place I would rather go than to Nelson Ford.


Helpful, Friendly Service

by from Pine River, MN |

Darren Herman and the team at Nelson Auto were kind, honest, helpful, and a joy to work with. The 2 hour drive was worth it and we will definitely return, and refer others. Thank you Darren, and thank you to the finance team for all of the help!!


Great experience

by from Olivia, MN |

Nelson Auto Center was amazing from the beginning of my dealings with them to the end. The customer service was top notch and I got exactly the vehicle I wanted at a price I couldn't find anywhere else. Thank you Darren Herman and Ayla Biggerstaff!


"Thank you Darren for your help in purchasing the King Ranch. You did an excellent job showing us all the features so we were comfortable with our truck. We enjoyed the entire process and appreciate all the time you invested in us."
Ben and Brenda, December 13, 2012

"100% Darren was great, love the edge!!!"

 Thank you, 

 Alayna Skibness, November 30, 2012

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Tyler Plagge
Sales Manager
218-998-8857


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Scott Tietz
HR Manager
218-998-8879


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Alex Lais
Finance Manager
218-998-8878


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Taylor Haggstrom
Finance Manager
218-998-8860

This was the best experience I have ever had in purchasing a vehicle. All the employees I dealt with were pleasant and courteous. Travis (sales) and Taylor (finance) were exceptional. I will recommend Nelson Auto to my friends and I surly will be back when I need to purchase another vehicle. If you are looking for a vehicle go to Nelson Auto. - Rick

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Dave Johnson
Sales Manager
218-998-8834

We have been looking at AWD SUV's and have found that the Ford Edge is a nice fit for us. It is a nice mid size, not to big but it has a lot of room inside. Dave Johnson, the salesman at Nelson Ford was very helpful in finding a Edge with the options that we wanted. Dave was also very helpful in finding all of the rebates and discounts that we could get on our purchase. Dave and the staff at Nelson Ford have made this a very good buying experience.  Mike R.  12/1/20

Like a Family
by Michael Amundson from Henning, MN
November 26, 2016

Dave helped me determine the best way to go to get an updated vehicle. After considering all the options, I leased a new vehicle, and am extremely happy with it. All I had to do is sign the papers, and get some training on new vehicle operation, and I was down the road. Thanks to the whole staff at Nelson's

Leased a 2016 Ford Edge
by Ann and Dean from Fergus Falls
June 8, 2016

Dave Johnson did a great job helping us lease a 2016 Ford Edge. When I saw a sign in the dealership about leasing vehicles we asked Dave to explain leasing and we learned a lot. It became clear that leasing was the right deal for us. We drove four different vehicles and found the right one for us. Dave was very helpful in explaining the different features of the Ford Edge.


5.0 out of 5.0  Used Dodge Truck


by Military Service Member from Fort Bragg, NC | January 17, 2014
Dave Johnson handled the whole process with ease. Bought the vehicle through website from Nelson Auto. I have been a lifelong customer of Nelson Auto.. Currently in the military but would not buy a vehicle anywhere else. Facilities and customer service are second to none

It was a "WOW" experience! Dave J was salesperson

by Jeri Dawson from Alexandria, MN | November 6, 2013

I was extremely impressed with Dave Johnson as a salesman! A friend of mine has worked with Dave for many years and Dave has also earned my repeat business and referrals as well! This was the first vehicle I had to purchase by myself. I was treated with respect, he answered all my questions in a very professional manner and he made the whole experience of purchasing a vehicle for me fun! I had done some price shopping closer to my home and none of them came close to the prices at Nelson Auto Center. Let me say that purchasing a car or even to walk in to a car dealer was out of my comfort zone! Being a female, widowed and a sales person myself, I pay close attention to how I am treated! At another dealership closer to my home - it was not a good experience as I walked into that business - I was greeted with "can I help you find who you are looking for"? It wasn't that way with Dave at all! Dave greeted me with a smile and a handshake. So you can be assured that there will be alot of my widowed friends told about my vehicle buying experience with Dave as probably the best salesperson I have met! After the paperwork was done, Dave was waiting for me to explain everything in the car. I was especially impressed with the amount of time he spent doing that to make sure I understood everything - especially the cellphone part! As well as telling to call him if I have any questions. Dave went the "extra mile" as a salesperson. I can tell that he loves his job and does it well! I purchased a 2013 Ford Edge! Its awesome!

My 3rd King Ranch

by Jill Askelson from Detroit Lakes, MN | July 7, 2013

Thanks to Dave Johnson, Sales Manager at Nelson Ford, I am now driving a 2013 F-150 King Ranch pick-up. This is my third King Ranch and I have been more than pleased with each one. There are many vehicles out there, other than Ford, to choose from. The reason my husband, Bernie, and I have remained in Ford vehicles all these years is the tremendous service we get from the sales staff, like Dave, at Nelson Ford. Dave is truly a professional and walks you through the purchase from start to finish. He goes the extra mile to make sure that you understand the process and are happy with the purchase. If it were not for people like Dave at Nelson Ford we would probably not have been as loyal to the dealership over the years?which I might mention has been 20+ years. Not only does the sales staff do a tremendous job; after the purchase, the service department continues to maintain the integrity of Nelson Ford with prompt service attention. I am happy to say there have been very few repair glitches in our vehicles over the years. Most service has been routine and Bob and Kevin have always stepped up to the plate to take care of all of our service needs. Nelson Ford owners, Brent and Laurel Nelson, can take pride in knowing they have a staff that treats their customers as they would want them to be treated. Kudos to Dave and the rest of the staff at Nelson Ford.

Great Customer Service!

by Joe & Cindy Klimek from Clitherall, MN | June 13, 2013

As always a great purchasing experience with Dave Johnson. My husband and I both bought new vehicles in the past few months. We have been customers for years and work exclusively with Dave. Our neighbors, co-workers, and friends are also customers and work with Dave. He's very professional, honest and straight forward which is what we appreciate most. He has great integrity, plus a great smile! Always a good experience bringing our vehicles in for an oil change too.

"Business with Dave"
Guest, Sunday, October 09, 2011
This review is for:  Nelson Ford - Judysbook

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Chad Swenson
Sales Consultant
218-998-8835

The salesperson Chad Swenson was very easy to get along with.  He was not high pressure at all.  The man who did the paperwork was very good to explain everything and asked if I had any questions.  - Gary O.  7/25/20



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Travis Hopkins
Sales Consultant
218-998-8824

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Trevor Funkhouser
Sales Consultant
218-998-8837

Trevor treated us with respect and professionalism.  We basically told him what we were looking for in a new vehicle, he gave us a few options, and the rest is history.  Trevor was upfront with every detail and we knew where we stood on every step along the process.  - Rod  8/31/20


Trevor did a great job in finding the truck I wanted in a difficult environment.  I would recommend anyone to Trevor who would like a fast, informative, and efficient transaction.  - Mark N.  7/29/20



Once again, we are completely satisfied with our buying experience! We have always been treated like royalty at Nelson, and Trevor and the rest of the crew did a great job getting us into our new vehicle!


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Mark Morris
Sales Consultant
218-998-8825

Made buying a car very easy!!! Mark Morris was so easy to work with! I'd definitely buy my next vehicle from Nelson!! We got exactly what we wanted!!  Tanya 12/11/20

I had Mark Morris as a salesman and he was pleasant and knew what he was doing.  I liked him because he didn't put on some big show or pressure like some salesmen.  I developed trust in him fairly fast.  He is the type of salesman I like!  He was excellent!  - Marlow J.  8/7/20


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James Boid
Sales Consultant
218-998-8863

Jim Boid sold me a new F150 and everything was smooth. Very easy buying experience.  I would recommend Jim to anyone looking to buy a vehicle.  Mike  11/16/20

 

Jim Boid and the team at Nelson Auto did a fine job setting up a fair deal for the vehicle we were looking for.  Michael H  11/9/20

 

We found just the vehicle we were looking for. Jim Boid did a great job setting up a fair deal. The entire buying process went very smooth.  Mike  11/3/20

"No Pressure Purchase" is how I can describe my new truck buying experience at Nelson Auto Center.  It was the most relaxed I have ever felt in the often times challenging process of purchasing a new vehicle.  Jim Boid, my salesperson, was fantastic to work with.  I definitely will work with Nelson's in future purchases. - Steve


Jim, was great in helping me find the Jeep in my price range! Drove 2 different Jeeps and found the perfect one! Thanks for the great vehicle buying experience! - Fefe

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Candy Olson
Sales Consultant
218-998-8878

I came looking to buy a used car but Candy gave valid reasons to buy a brand new one after mine was totaled in a car accident and because I travel a lot for my job. Thank you Candy, you were great!!!! I will be telling everyone I know that is looking for a car to go to Candy at Nelson Auto Center because she is the best sales consultant I have ever dealt with when buying a car. I am so very glad I got to meet her she is friendly, down to earth and knows what she is doing! I am on my 3rd brand new GMC Terrain because of Candy and loving it!!!! She was professional and introduced me to everyone in the departments, I have never had that kind of experience before when buying a vehicle. Candy will be my go to person for the whole family when buying vehicles!?? Thank you once again Candy!!!  Michelle B 11/30/20

 

I was introduced to everyone by Candy and she was so incredibly friendly and down to earth and I will definitely be getting in touch with her again when I'm ready to trade my new car in for a different one again. Candy has been the best sales consultant I've ever dealt with when buying a car. She will be my go to person in the future!!   Michelle B  12/2/20

 

Candice Olson was great. It was so nice to go to a dealership where you can relate to everyone and have a real conversation. We met the owner who was down to earth and took the time to talk to us. Even though it was a 4hr drive we would buy from them again with out hesitation. Thank you Candy. Trenten and Keri Bailey 11/27/20

I worked with Candy.  She is super nice and was easy to work with.  Very flexible time-wise and made the process quick and simple for me.  Will definitely recommend. - Holly

The experience I got at Nelson Ram was far above any other dealership I got before from the moment I walked in the door they were making sure I was taken care of, Sale of the vehicle was not being pushed on me at all they made sure I got what I wanted. Candy salesperson came in on her day off to make my schedule work. - Huso


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Jonathon Pikop
Sales Consultant
218-998-8821

Jonathan and the rest of the guys at Nelson Ford were great to work with.  Found me what I was looking for and gave me all the options.  The parts and accessories team were super knowledgeable and not pushy at all.  Finance was a breeze.  Would definitely work with them again.  - Lucas  8/25/20

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Brian Quernemoen
Sales Consultant
218-998-8823

Brian found me the vehicle I was looking for and was extremely helpful and pleasant to work with.

 

Brian Quernemoen did a great job in finding the vehicle that I wanted. Brian was personable, trustworthy and helpful in showing me the new features of the vehicle.  Don  11/15/20

They located me a pickup were the other dealers said they were not going to.  - Richard H.  8/27/20

Worked to get the vehicle I wanted and the purchase settlement went smoothly.  - Gary S.  8/26/20

Brian Quernemoen did a great job attending to all of my needs and anwering all of my questions.  - Timothy B.  8/22/20

Purchased a new pickup.  Brian was very helpful and we were very comfortable working with him.  All the employees were very cordial and friendly.  We will definitely do business with Nelson's again.  Thank you.  - Bev.  8/4/20

Brian and the rest were very helpful and made buying a pickup easy. - Karlyn

We purchased a 2019 GMC Sierra from Nelson GMC.  Brian and everyone that helped us was a pleasure to work with.  Definitely a great experience. - Joey & Karlyn

Brian Q and the team were very helpful and made the new car buying process as streamlined as possible.  They took time to explain my options and answer my questions. - Deidra - 11/26/19


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Aaron Mikkelson
Sales Consultant
218-998-8820

Aaron was great to work with and very easy going! He was thorough and made the car shopping experience personal and enjoyable! I couldn't be happier with my new car and the process!!  Sydney  12/3/20

 Had the privilege of working with Aaron on the purchase of our Acadia. He took the time to answer all my questions and worked on getting us the deal we were comfortable with. Was a pleasure driving the extra 50 miles to be treated like a person and not another number.  Andrew R  11/14/20

Bought a new GMC truck from Nelson GMC today and it was very pleasant experience! They found me the truck I was looking for and were very professional. Thank Arron M. for your work.  12/16/20

I was 100 percent pleased with your service.  Aaron was great to work with and also the finance guy.  Very impressive location.  I have been telling everyone about my experience.  Thank you Aaron.  - Keith M.  8/12/20

Aaron did an awesome job helping us find an Explorer that met all our wants!  He truly cares about his customers!  We are enjoying our new Explorer!  Thanks Aaron!  - Pam B.  8/9/20

We recently purchased a used Vehicle from Nelson Auto Center. We worked with Aaron who helped us and went the extra mile to make sure we were satisfied with the vehicle. He also went to great lengths to teach us how to use all the accessories and even helped us link our phones to the car. He made sure we understood what the capabilities of vehicle were and how to access them. We love the car and will go back for our next purchase. I feel great that I can call Aaron any time I have questions!! - Sydni Pafko Mansager - 12/11/19

Left with a new SUV
Aaron and his manager made the anxiety of purchasing a brand new SUV less stressful. He was thorough and patient with us, even though it was late on Saturday afternoon. - Jll - 12/18/19

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Mark Johnson
Sales Consultant
218-998-8822

Very nice salesman Mark Johnson.  Frances W.  12/1/20


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Business Development

Margie Gettel
Business Development Manager
218-998-8829


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Christine Cooper
Business Development Agent


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Office

Denise Hanna
Office Manager
218-998-8814


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Melanie Lewis
Title Clerk
218-998-8815


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Julie Hartness
Accounts Payable
218-998-8817


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Randy Irmen
Office Support Staff


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Tony Newborg
Payroll
218-998-8816


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Support Staff

Mary Dolan
Marketing Manager
218-998-8878


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Kathy Eifert
Receptionist
218-998-8878


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