
Click on one of the people below to find out more information.
- Bob Watkins
- Service Director
- 218-998-8858
When I call your service department, I get a real person who is knowledgeable and very accommodating. In an age of depersonalization it is refreshing to interact with polite, professional staff. Thank you! Tim N. 12/12/20
Over all I love this dealership, sales service after the sale all awesome people are even more awesome. We had a major system in our truck fail after purchase these guys bent over backwards and reached out all the way down in Tennessee to make things right by us. They always give us the royal treatment for services when I return, and I do drive the 3 hours to go there rather then go local. Only exception to any of this is one time I did go in for a $1,000.00 repair and got my truck back dirty, and they did not top off the DEF after fixing that system. $100.00 oil change gets a wash and fluids topped off but not a $1,000.00?!?!? Oh well everyone has a bad day I guess......... only one time ever the let me down, but the repair was done and done well at least Jason M 12/8/20
I''ve been buying and having my vehicles serviced at Nelson''s for many years, always pleased with their service. From the sales people to the mechanics they are all professional and take care of me and my vehicles like I was a member of their family. Karla J 12/3/20
Recently moved to the area. Friendly service, good advice, reasonable rates. Curt T 11/18/20
Joe Anderson, thank you for your extreme patience with my running boards. No more grinding and squeaking!! Nick Waskosky, your expertise and knowledge in Accessories is top notch. Thank you for helping me out! Amy G 11/10/20
Great service department-friendly and knowledgeable. Darlene T 11/9/20
I went to get an oil change and the staff were very friendly. They performed the oil change, a multi-point diagnostics check, and a complementary car wash in under an hour. Kim B 11/8/20
Very prompt. - Judilyn 8/20/20Friendly people, quick service, did a great job. - Cory B. 8/20/20They were awesome at diagnosing my problems on my car. - Vicki K. 8/18/20Very accommodating and polite staff. Also very prompt service. - Jay O. 8/17/20Got me in quickly. Didn't have to wait a week. Work was done properly and price was not out of line. - Eugene W. 8/6/20Great service as always!! - Neal J. 8/3/20
I absolutely LOVE Nelson Ford and go there for all our vehicles. Great people and great customer service! Easy to schedule oil changes and any service! Love that I can do it all online. - Lynette. 7/28/20
Friendly helpful. My car was done before the estimated time and was nice and clean! As a woman learning to take care of these things herself, that is greatly appreciated. - Meme O. 7/16/20I like the shuttle service and I am completely satisfied with the work done on my Ranger. Carl Kuyath - 11/25/19
- Cristabelle Budak
- Warranty Administrator
- 218-998-8855
- Judy Greyson
- Customer Service Cashier
Service Advisor
- Troy Ulschmid
- Ford Service Advisor
- tulschmid@nelsonfergusfalls.com
- 218-998-8851
- Chris Julsrud
- Service Advisor DCJR / GM
- cjulsrud@nelsonfergusfalls.com
- 218-998-8852
Chris went above and beyond. - Jill B. 8/1/20
Chris was excellent. I was a bit late due to detours. He understood and got me right in. Out in less than a hour. - Douglas B. 7/31/20
Brought vehicle in for another service. My Service Advisor, Chris, always goes the extra mile when I bring my Jeep or Ram truck into Nelson Dealership. He works hard in making sure my vehicles are maintained and always displays a good attitude. Very professional in everything he does. - Jeff
- Joe Anderson
- Service Advisor
- janderson@nelsonfergusfalls.com
- 218-998-8853
Joe Anderson, thank you for your extreme patience with my running boards. No more grinding and squeaking!! Nick Waskosky, your expertise and knowledge in Accessories is top notch. Thank you for helping me out! Amy G 11/10/20
Nelson Ford is excellent in Sales and Service. Service Manager, Joe, is the best! Wouldn't take our vehicles anywhere else for service. - Wade
Quick Lane Advisor
- Gabriel Ulschmid
- Quick Lane Advisor
- 218-998-8851
Service Technician
- Ryan Bjorklund
- Master Certified Technician
- Corbin Vogl
- Service Technician
- Blaine Hensch
- Service Technician
- Cory Grunewald
- Service Technician
- Matt Griffin
- Heavy line Ford Certified Technician
- Steve Swensen
- Ford Certified Technician
- Chase Johansen
- Service Technician
- Nate Streed
- CDJR Certified Technician
- Dylan Umlauf
- Service Technician
- Scott Krause
- Service Technician
- Dalton Olson
- Service Technician
- Andy Bowman
- Used Vehicle Inspection Technician
- Ray Erickson
- Used Vehicle Inspection Technician
Detail
- Kayla Ulschmid
- Detail Manager
- Wendy Gail
- Detail Associate
- Mark Irish
- Detailer
- James Elliot
- Detailer
Courtesy Driver
- Darb Allison
- Courtesy Driver
- Randy Tate
- Courtesy Driver
Lot Manager
- Kevin Knapp
- Lot Manager
Manitenance
- Dave Lewis
- Maintenance