Service Staff | Nelson Auto Center

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Service Director

218-998-8858

When I call your service department, I get a real person who is knowledgeable and very accommodating. In an age of depersonalization it is refreshing to interact with polite, professional staff. Thank you! Tim N. 12/12/20

Over all I love this dealership, sales service after the sale all awesome people are even more awesome. We had a major system in our truck fail after purchase these guys bent over backwards and reached out all the way down in Tennessee to make things right by us. They always give us the royal treatment for services when I return, and I do drive the 3 hours to go there rather then go local. Only exception to any of this is one time I did go in for a $1,000.00 repair and got my truck back dirty, and they did not top off the DEF after fixing that system. $100.00 oil change gets a wash and fluids topped off but not a $1,000.00?!?!? Oh well everyone has a bad day I guess......... only one time ever the let me down, but the repair was done and done well at least Jason M 12/8/20

I''ve been buying and having my vehicles serviced at Nelson''s for many years, always pleased with their service. From the sales people to the mechanics they are all professional and take care of me and my vehicles like I was a member of their family. Karla J 12/3/20

Recently moved to the area. Friendly service, good advice, reasonable rates. Curt T 11/18/20

Joe Anderson, thank you for your extreme patience with my running boards. No more grinding and squeaking!! Nick Waskosky, your expertise and knowledge in Accessories is top notch. Thank you for helping me out! Amy G 11/10/20

Great service department-friendly and knowledgeable. Darlene T 11/9/20

I went to get an oil change and the staff were very friendly. They performed the oil change, a multi-point diagnostics check, and a complementary car wash in under an hour. Kim B 11/8/20

Very prompt. - Judilyn 8/20/20

Friendly people, quick service, did a great job. - Cory B. 8/20/20

They were awesome at diagnosing my problems on my car. - Vicki K. 8/18/20

Very accommodating and polite staff. Also very prompt service. - Jay O. 8/17/20

Got me in quickly. Didn't have to wait a week. Work was done properly and price was not out of line. - Eugene W. 8/6/20

Great service as always!! - Neal J. 8/3/20

I absolutely LOVE Nelson Ford and go there for all our vehicles. Great people and great customer service! Easy to schedule oil changes and any service! Love that I can do it all online. - Lynette. 7/28/20

Friendly helpful. My car was done before the estimated time and was nice and clean! As a woman learning to take care of these things herself, that is greatly appreciated. - Meme O. 7/16/20

I like the shuttle service and I am completely satisfied with the work done on my Ranger. Carl Kuyath - 11/25/19

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Cristabelle Budak: Warranty Administrator; 218-998-8855; 697928fdcb964ec39b77687d4e0ca189

Judy Greyson: Customer Service Cashier; 3fcdc38e6eb34ceebaea5db3a9545add

Service Advisor

Troy Ulschmid: Ford Service Advisor; tulschmid@nelsonfergusfalls.com; 218-998-8851; 3420c683404638e40094b0cab139ed9c

Chris Julsrud

Service Advisor DCJR / GM

cjulsrud@nelsonfergusfalls.com

218-998-8852

Chris went above and beyond. - Jill B. 8/1/20

Chris was excellent. I was a bit late due to detours. He understood and got me right in. Out in less than a hour. - Douglas B. 7/31/20

Brought vehicle in for another service. My Service Advisor, Chris, always goes the extra mile when I bring my Jeep or Ram truck into Nelson Dealership. He works hard in making sure my vehicles are maintained and always displays a good attitude. Very professional in everything he does. - Jeff

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Joe Anderson

Service Advisor

janderson@nelsonfergusfalls.com

218-998-8853