Service Staff

When I call your service department, I get a real person who is knowledgeable and very accommodating. In an age of depersonalization it is refreshing to interact with polite, professional staff. Thank you!  Tim N.  12/12/20

Over all I love this dealership, sales service after the sale all awesome people are even more awesome. We had a major system in our truck fail after purchase these guys bent over backwards and reached out all the way down in Tennessee to make things right by us. They always give us the royal treatment for services when I return, and I do drive the 3 hours to go there rather then go local. Only exception to any of this is one time I did go in for a $1,000.00 repair and got my truck back dirty, and they did not top off the DEF after fixing that system. $100.00 oil change gets a wash and fluids topped off but not a $1,000.00?!?!? Oh well everyone has a bad day I guess......... only one time ever the let me down, but the repair was done and done well at least  Jason M  12/8/20

I''ve been buying and having my vehicles serviced at Nelson''s for many years, always pleased with their service. From the sales people to the mechanics they are all professional and take care of me and my vehicles like I was a member of their family.  Karla J 12/3/20

Recently moved to the area. Friendly service, good advice, reasonable rates.  Curt T  11/18/20

Joe Anderson, thank you for your extreme patience with my running boards. No more grinding and squeaking!! Nick Waskosky, your expertise and knowledge in Accessories is top notch. Thank you for helping me out!  Amy G  11/10/20

Great service department-friendly and knowledgeable.  Darlene T  11/9/20

I went to get an oil change and the staff were very friendly. They performed the oil change, a multi-point diagnostics check, and a complementary car wash in under an hour.  Kim B  11/8/20

 Great service as always!!  - Neal J.  8/3/20

I absolutely LOVE Nelson Ford and go there for all our vehicles.  Great people and great customer service!  Easy to schedule oil changes and any service!  Love that I can do it all online.  - Lynette.  7/28/20